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Hotel linen & towel service

Hotel Linen & Towel Service for Boutique and Luxury Properties

OrangeBag runs the whole linen program for hotels — guest room linens, bath and pool towels, robes, and food and beverage linens — picked up on your schedule and delivered back in full.

Quick answer: OrangeBag is a hotel linen and towel service with scheduled pickup and delivery, dedicated loads, and pricing documented in writing. Programs cover guest room linens, bath and pool towels, robes, and F&B linens. Agreement terms run under three years.
A luxury hotel suite with a made king bed

Laundry delivered for teams, campuses, studios, and the world’s biggest stages

The Academy Awards Sephora USC Tia Olympic events CSU Dominguez Hills
What it is

What is a hotel linen and
towel program?

A hotel linen and towel program is a scheduled service that launders, finishes, and resupplies the textiles a property runs on, so housekeeping never opens a linen closet to an empty shelf. OrangeBag has run these programs since 2017, starting in Los Angeles and now across five regions.

For hotels that means resort-grade finishing, capacity sized to your busiest weeks rather than your average ones, and your own linen coming back, never a swap out of somebody else’s pool.

2017Founded in Los Angeles
5Service regions, coast to coast
<3 yrsAgreement terms, with trial options
1 dayQuotes answered same or next business day
What we launder

Every textile in
the building, on one route

One pickup, one invoice, one person accountable for all of it.

Guest room linens

Sheets, duvet covers, and pillowcases finished flat and delivered ready for turndown.

Bath and pool towels

Bath sheets, hand towels, washcloths, and pool towels, resupplied against the stock levels we agree on.

Robes and spa textiles

Soft-touch handling for guest robes, slippers, and treatment linens so they keep the feel your brand paid for.

Food and beverage linens

Tablecloths, napkins, and banquet linens pressed and finished for restaurant service and events.

Fitness and wellness towels

Gym and wellness towels stocked through early mornings and checkout rushes.

Staff uniforms

Front desk, housekeeping, and kitchen uniforms laundered on the same route as everything else.

Running more than one property?

Multi-property groups get per-site tagging, consolidated invoicing, and one point of contact across the portfolio.

Talk about a portfolio
The standard

Resort-grade finishing, your linen only

Every load runs on its own and comes back whole, finished to the standard your guests notice — crisp sheets, heavy towels, and no greying after the third month.

Get pricing in writing
How it works

Three steps to a linen closet that stays full

1

We walk your property

Room count, occupancy pattern, what you send, and where the closets are. Pricing comes back in writing.

2

We run the route

Scheduled pickup and delivery with dedicated loads, sized for your peak weeks. Your linens stay exclusively yours.

3

Housekeeping stops worrying

Dedicated, finished, on time, every cycle. When something is off, you call the owner, not a call center.

Why hotels switch

What usually breaks with
the big providers

  • Par levels that don’t survive a selloutCapacity is sized to average occupancy, so peak weekends come up short.
  • Linens that grey by month threePooled programs cycle your textiles between properties until nothing matches.
  • Invoices that don’t match the quoteMaintenance fees, fuel surcharges, and line items nobody mentioned.
  • 3-to-5-year lock-insSigned before you ever saw how the service actually performs.
  • A rep instead of an answerEscalation paths that end in a ticket number.

OrangeBag vs. the big-box providers

Capacity. OrangeBag sizes routes to your peak weeks. Big-box programs size to your average.

Linens. OrangeBag keeps your textiles exclusive to your property. Pool programs cycle linens between clients.

Pricing. OrangeBag puts every number on paper before you sign. Big-box invoices are known for add-on fees.

Agreements. OrangeBag keeps terms short, with a trial first. Big-box providers typically require 3-to-5-year contracts.

Service. OrangeBag gives you the owner’s number. Big-box accounts route through representatives.

See pricing and agreement terms →

Where we work

Hotel programs across five regions

Local routes, one national standard. Explore your market.

East

Washington DC

DC · Northern Virginia · Suburban Maryland

DC programs →

Not sure if we reach you?

Confirm coverage for your property when you request a quote.

Check coverage →
From our partners

What hotel operators say after switching

“Our hotel demands the highest standards for linens and towels, and OrangeBag delivers every time with their customized laundry solutions. What truly sets them apart is the personalized service and direct access to the owner and general manager.”

Jennifer M. · Hotel Manager

“We are very happy with OrangeBag who now handles all of our commercial dry cleaning. The pricing is great along with the service. They are very reliable and do a great job with our sheets and towels. I highly recommend to anybody, especially if they need commercial dry cleaning in large volume. Sheets and towels always come back spotless.”

Will Joelson · via Google

“We used to budget for a floor’s worth of replacement linen every year because everything came back grey. I just checked — that line is gone from this year’s budget.”

Nadia K. · Director of Rooms
Questions, answered

Hotel laundry, without the mystery

What does a hotel linen service cost?

Hotel pricing is built from occupancy, what you send, pickup frequency, and turnaround, then documented in writing before anything is signed. Most hotel programs bill per item or per pound. Request a quote and OrangeBag responds the same or next business day.

Does OrangeBag rent linens to hotels, or launder ours?

Both. OrangeBag runs a rental program, or launders the property’s own linens and towels. Either way, a hotel’s textiles are never mixed with another client’s.

Can OrangeBag handle peak occupancy and event weekends?

Yes. Hotel programs are built around the property’s busiest weeks, not its average ones, and routes are sized so your closet holds through sellouts, conferences, and event weekends.

What items does OrangeBag launder for hotels?

OrangeBag launders guest room linens, bath and pool towels, robes, food and beverage linens, spa and fitness textiles, and staff uniforms for boutique and luxury properties.

What agreement terms does OrangeBag offer hotels?

OrangeBag agreement terms run under three years, with a trial period before any longer commitment — not the 3-to-5-year lock-ins common across the industry.

Where does OrangeBag serve hotels?

OrangeBag serves hotels across California, Texas, Central Florida, Washington DC, and Atlanta, with local pickup and delivery routes in each metro. Coverage for an exact address is confirmed at quote time.

Get a quote

Ready to hand off your linen program?

Tell us about your property — no obligation. Every request is read by our team and answered the same or next business day.

  • Pricing documented in writing
  • Agreement terms under three years
  • Trial options before any longer commitment
(866) 973-5666

Get a quote for your hotel

Property name · contact · zip · room count · what you need laundered
No obligation. Answered the same or next business day.